![]() ![]() We'll forward your request to your local Post Office ™ facility to help locate any missing items. Please use a desktop computer to submit your form. We recommend that you complete our online help request form before you start a missing mail search. For additional information, please visit Informed Delivery FAQs. There may be occasions where a mail item may be delayed in reaching its destination. ![]() Informed Delivery ® Users Informed Delivery provides a digital preview of your incoming mail. If the postal item, sent by a customer to a particular destination in the world, does not arrive within the prescribed deadlines, the customer can obtain information about the item by regular means of claiming, or by initiating a claims procedure.How to Start Your Search 1.Ĝheck the Current Statusīefore you begin your search, if your package or mail has tracking, check USPS Tracking ® to see its current status. How can I track a postal item in international postal traffic? How much does the “Track and Trace” service cost?Īt the moment, services of the “Track and Trace” system are free of charge. Get notifications in a morning Daily Digest email, or at any time from the dashboard using your smartphone, computer, or USPS Mobile app.
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